This Privacy Policy describes how Dcore Home (“the Site,” “we,” “us,” or “our”), operating at https://dcorehome.shop/, collects, uses, and discloses your Personal Information when you visit, make a purchase from, or otherwise interact with the Site.
1. Collection of Personal Information
To operate our store and provide you with services, we collect various categories of personal information.
A. Information You Provide Directly
We collect information you voluntarily provide to us when you register for an account, place an order, contact customer support, or subscribe to marketing communications. This includes:
| Category of Data | Purpose of Collection |
| Identity & Contact Data | Name, billing address, shipping address, email address, and phone number. |
| Financial Data | Payment information (e.g., credit card number, expiry date) used to complete transactions. |
| Account Data | Username, password, purchase history, and preference data. |
B. Information Collected Automatically (Usage Data)
When you access our Site, we automatically collect certain information about your device and interaction with our service, primarily through cookies and similar technologies. This includes:
| Category of Data | Purpose of Collection |
| Device & Network Data | IP address, browser type, operating system, and time zone. |
| Browsing Data | Pages viewed, products searched, time spent on pages, and referring websites. |
2. How We Use Your Personal Information
We use your collected personal information for the following core business purposes:
| Purpose | Legal Basis (Where Applicable) |
| Fulfilling Orders | To process your payment, arrange for shipping, and provide you with invoices and order confirmations. |
| Customer Support | To respond to your inquiries, facilitate returns and exchanges (in line with our policies), and manage your account. |
| Marketing | To send you promotional emails about new products, offers, and store updates if you have opted-in to receive them. |
| Analysis & Improvement | To screen for potential fraud (especially IP addresses and shipping data), and to analyze website usage to improve our product offerings and site functionality. |
| Legal Compliance | To comply with any applicable laws, regulations, or legal requests. |
3. Sharing and Disclosure of Personal Information
We share your Personal Information with third parties only to help us provide our services and fulfill our contracts with you, as described below.
| Third Party | Data Shared | Purpose |
| Payment Processors | Name, Billing Address, Financial Data. | To securely process payment transactions (e.g., Stripe, PayPal). We do not store your full credit card details. |
| Shipping Carriers | Name, Shipping Address, Phone Number. | To fulfill your order and deliver your purchase (e.g., USPS, DHL, FedEx). |
| E-commerce Platform | All collected data. | The platform used to power our store (e.g., Shopify, WooCommerce) processes data necessary to run the site. |
| Analytics Providers | Browsing Data, IP Address. | To help us understand how customers use the Site (e.g., Google Analytics). |
4. Data Security and Retention
- Security: We take reasonable security measures, including the use of SSL technology (HTTPS), to protect your personal information during transmission and storage, especially credit card and payment information.
- Retention: We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this policy, typically for the duration of your account and for a reasonable period thereafter to comply with our legal obligations (such as tax and accounting requirements).
5. Your Rights and Choices
Depending on your location, you may have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct inaccurate or incomplete personal information we hold about you.
- Deletion: Request that we delete your personal information, subject to certain legal exceptions (e.g., needing to keep transaction records).
- Opt-Out of Marketing: You can choose to stop receiving marketing emails from us at any time by clicking the “unsubscribe” link in any marketing email we send you.
To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below.
6. Cookies and Tracking Technologies
We use cookies to enhance your experience, remember your preferences, and analyze our traffic.
- What are cookies? Cookies are small data files that are stored on your device or computer and often include an anonymous unique identifier.
- Managing Cookies: You can control and manage cookies in your browser settings. Please note that blocking cookies may negatively impact your ability to use certain parts of our Site.
7. Policy Changes
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page with an updated “Effective Date.”
8. Contact
- Company: D’core Home LLC
- EIN: 81-2605219
- Phone: +1 (323) 510-0439
- Email: support@dcorehome.shop
- Business Address: 1181 South Rogers Circle Suite 7 Boca Raton, FL 33487, USA
- Support Time: 8:00 AM – 5:00 PM (EST), Mon – Fri